Eric Nagel

• Overhauled an outdated ColdFusion-based affiliate marketing system by leading a full rebuild on a modern LAMP stack (PHP, CodeIgniter, MariaDB/MySQL) and migrating hosting to AWS (EC2, ELB, RDS, Route 53, DynamoDB), replacing manual daily processes with end-to-end automation.
• Cut process run-time from a full day to hours, improving system reliability, reducing operating costs, and delivering more accurate, real-time data for precise Pay-Per-Click (PPC) bid adjustments.
• Integrate new data sources and advertising networks to expand capabilities, leveraging AI-assisted coding tools to accelerate development, improve accuracy, and maintain a competitive edge in campaign optimization, opening new opportunities that increase revenue and profitability.

Enabled faster, more reliable, and cost-effective marketing operations that directly improved PPC performance and ROI.

• Teach and mentor undergraduate students in Computer Information Systems, delivering courses in web development (HTML5, CSS3, JavaScript) and .NET application programming (C#, VB, SQL).
• Develop and adapt curriculum to reflect current industry practices, incorporating hands-on projects, real-world scenarios, and emerging technologies to strengthen student problem-solving skills.
• Achieved top-tier student evaluation scores, including 4.89–4.95/5.0 across key teaching categories, consistently exceeding both departmental (avg. ~4.50) and school-wide (avg. ~4.55) benchmarks.
• Recognized with the 2024 SUNY Chancellor’s Award for Excellence in Adjunct Teaching, highlighting exceptional teaching effectiveness, student engagement, and real-world impact on graduates’ career readiness.

Elevated student learning outcomes and career readiness through industry-relevant instruction and mentorship.

• Directed a distributed development team spanning the U.S. and overseas, acting as the primary liaison between clients and technical staff to ensure alignment on requirements, timelines, and deliverables.
• Managed multiple concurrent projects, balancing priorities, tracking budgets, and maintaining momentum across complex initiatives involving large-scale data aggregation, sanitization, and standardization.
• Delivered numerous custom technical solutions that transformed messy, unstructured data into reliable, structured formats, enabling clients to scale operations and make data-driven business decisions.

Delivered scalable, data-driven solutions that empowered clients to make informed decisions and grow their businesses.

• Directed technology and operations for a growing SaaS company, reporting to ownership alongside the CEO, with accountability for engineering, cost management, and operational performance.
• Led the migration of the SaaS platform to AWS, integrating new systems while maintaining service continuity, resulting in a 75% reduction in hosting costs and improved scalability, reliability, and uptime.
• Managed hiring and oversight of up to 15 data entry personnel and 4–5 developers in a fully remote environment, implementing processes that improved productivity and reduced workflow bottlenecks.
• Reported on cost metrics and operational efficiency to ownership, enabling more informed budgeting and investment decisions.
• Expanded the SaaS offering by delivering new features and products, driving customer adoption, and strengthening FMTC’s competitive position.
• Remained hands-on with development, contributing code to key product initiatives and ensuring technical solutions aligned with business strategy.

Strengthened technical and operational foundations, positioning the company for sustainable growth and product expansion.

• Founded and operated a consultancy specializing in PHP application development, web application support, and digital marketing solutions for affiliate-driven websites.
• Designed and implemented Search Engine Optimization (SEO) strategies and analytics tools that drove competitive Page 1 Google rankings, significantly increasing clients’ organic traffic and lead generation.
• Developed and deployed automated PPC bidding systems managing 600+ Google AdGroups, optimizing spend and improving ROI through data-driven adjustments.
• Earned multiple “Top Performing Affiliate” awards from merchant programs, reflecting consistent, high-volume revenue generation for partners.

Drove measurable increases in traffic, conversions, and revenue for clients through targeted technical and marketing solutions.

• Managed full project lifecycle for affiliate websites and supporting systems, from requirements gathering and planning through development, deployment, and post-launch optimization.
• Designed and implemented technical solutions to support large-scale affiliate marketing operations, ensuring performance, scalability, and compliance with partner requirements.
• Coordinated cross-functional efforts between design, content, and technical teams to deliver projects on time and within scope.
• Enhanced site performance and functionality, contributing to increased traffic, improved user engagement, and higher affiliate conversion rates.

Improved site performance, engagement, and affiliate conversions through optimized technical solutions and project execution.

• Promoted to lead all aspects of web development operations, overseeing multiple concurrent projects from proposal through delivery.
• Developed RFP responses, technical requirements, and project estimates, aligning proposals with client goals and resource availability.
• Created and managed department and project schedules, coordinating the efforts of project managers, designers, developers, and programmers to ensure timely, high-quality delivery.
• Streamlined workflows and improved cross-team communication, resulting in more efficient project execution and consistently meeting client expectations.

Enhanced project delivery efficiency and client satisfaction through process improvements and cross-team coordination.